top of page

DELIVERY & RETURNS

​

We deliver throughout the UK, and your delivery costs are calculated when you checkout.

 

We aim to dispatch goods within 48 hours of receiving your order. We will notify you by e-mail if we are not able to do this.

​

There are different shipping services available for you to select at checkout, all require a signature and some come with tracking. 

​

If selecting Royal Mail Next Day Special Delivery, please note next day is only guaranteed for orders dispatched Mon - Thurs. Orders dispatched on a Friday will arrive on Monday. If you are ordering on a Friday and need a Saturday delivery, please contact us as it may be possible to arrange. 

​

When your order is dispatched, you will receive a confirmation email along with any tracking details if applicable.

​

***PLEASE NOTE We continue to offer MyHermes as a delivery option, but our experience with them is mixed and seems to vary from area to area. One clock was listed as delivered and signed for but has gone missing and delivery times seem to be inconstant. We will continue to review***

 

Worldwide delivery costs vary from country to country, so if you are ordering from outside the UK please contact us and we can give you a shipping quote. Please let us know if you require tracking.

 

If your delivery address is outside of the EU, you may have to pay import duties and taxes that are levied once a shipment reaches your country. Any import duty or taxes are the buyers responsibility

 

The following delivery times are only approximate but please allow

  • 3-5 WORKING days for delivery within the UK

  • 2 WORKING weeks for delivery within the EU

  • Up to 4 WORKING weeks for delivery outside the EU

​

If you have not received your item by the above mentioned shipping times please contact us so we can track down your item. Any lost items will be replaced where possible or refunded.

​

Please ensure you have read our Terms & Conditions

 

​

bottom of page